Privacy Policy

 

Privacy Policy

 

 

1. Introduction

 

Blackmore Global respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or interact with our team.

 

 

 

2. Who We Are

 

Blackmore Global is a luxury real estate agency headquartered in London, operating in the UK, UAE, and internationally. For the purposes of data protection laws, Blackmore Global is the data controller.

 

 

 

3. What Data We Collect

 

We may collect and process the following types of personal data:

 

• Name, email address, phone number, and other contact information

• Property interests and preferences

• Correspondence, call notes, and enquiry details

• IP address, browser information, and website usage (see Cookie Policy)

• Marketing preferences and consents

 

 

 

 

4. How We Use Your Data

 

We use your data to:

 

• Respond to your enquiries and provide requested services

• Match you with relevant properties

• Send marketing communications (with consent)

• Improve our services and website experience

• Comply with legal obligations

 

 

 

 

5. Sharing Your Data

 

We may share your data with:

 

• Partner agents, service providers, and property developers

• Legal, mortgage, or relocation professionals (with your permission)

• Third-party CRM and communication platforms

• Authorities where required by law

 

We never sell your data.

 

 

 

6. Your Rights

 

You have the right to:

 

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

• File a complaint with the Information Commissioner’s Office (ICO) if you’re unhappy

 

To exercise any of these rights, please email: hi@blackmore.global

 

 

 

7. Data Retention

 

We only keep your data for as long as necessary to fulfil the purposes for which we collected it. After that, it will be securely deleted.

 

 

 

8. Data Security

 

We use appropriate technical and organisational measures to protect your data from unauthorised access, misuse, or loss.

 

 

 

9. International Data Transfers

 

If we transfer your data outside the UK/EEA (e.g., to UAE partners), we ensure appropriate safeguards are in place in accordance with UK GDPR.

 

 

 

10. Updates

 

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

 

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Cookie Policy

 

 

What Are Cookies?

 

Cookies are small text files placed on your device to help our website function and enhance your user experience.

 

 

 

How We Use Cookies

 

We use cookies to:

 

• Ensure website functionality

• Analyse site traffic and performance

• Personalise content and ads (where applicable)

 

 

 

 

Types of Cookies We Use

 

 

• Essential cookies: Required for website operation (e.g., security, login)

• Performance cookies: Help us understand how visitors interact with the site

• Marketing cookies: Track browsing behaviour to personalise ads and offers

 

 

 

 

Managing Cookies

 

You can set your browser to refuse some or all cookies, or to alert you when websites set or access cookies. If you disable cookies, some parts of our website may not function properly.

For more info, visit www.allaboutcookies.org.

 

 

 

Contact Us

 

For questions about how we use your data or cookies, please contact:

Blackmore Global

Email: hi@blackmore.global